Change picture: There was a problem saving the photo. Please try again.

Issue

When changing the picture for a Teams Channel, a preview of the image is shown with the error “There was a problem saving the photo.  Please try again.”

ChangeChannelPicture1

I was trying to upload a .PNG file, but I also tried as a .GIF & .JPG.

The same happens across the Teams desktop, browser, and mobile clients.

Resolution

Resize the image to as close as you can get to 100×100 pixels.  For example, using Paint:

ChangeChannelPicture3

Success 🙂

ChangeChannelPicture2

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