Move-CsUser: Error 201 – Cannot find user in Active Directory with the following SIP URI

Issue

When moving a user from Skype for Business Server 2015 to Skype for Business Online (a hybrid deployment), the move fails with the following error:

Move-CsUser : HostedMigration fault: Error=(201), Description=(Cannot find user in Active Directory with the following SIP URI: “sip:test.user1@x500.co.uk”)

The following PowerShell command is being used to perform the move:

Move-CsUser -Identity sip:test.user1@x500.co.uk -Target sipfed.online.lync.com -Credential $cred -HostedMigrationOverrideUrl https://admin1e.online.lync.com/HostedMigration/hostedmigrationservice.svc

The user is synched to Azure AD and licensed appropriately (Office 365 Enterprise E3).  Note if the user wasn’t licensed you’d get this error.

Resolution

msRTCSIP properties were not being synched to Azure AD.  Force a synchronisation of Azure AD Connect (Start-ADSyncSyncCycle -PolicyType Delta) and you should then be able to move the user to Skype for Business Online.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s